All orders can be shipped worldwide within 48h from our shop in the U.K. via Royal Mail or another courier. We will notify you by email when your order has been dispatched, along with your tracking number.

U.K. SHIPPING:

We offer free U.K. shipping on all orders over £100.

Standard signed for (2-4 business days)—£4.50 GBP

INTERNATIONAL SHIPPING:

We offer free worldwide shipping on all orders over £200.

E.U.

Standard tracked (7-14 business days) - £17.00 GBP

U.S.A./Australia/New Zealand

Standard tracked (7-14 business days) - £30.00 GBP

Rest of the world

Standard tracked (7-17 business days) - £30.00 GBP

All orders are shipped DDU (Delivery Duty Unpaid). This means all orders are subject to customs and import charges into the respective destination country. It is the responsibility of the customer to pay any applicable charges on delivery. You will be contacted by the logistics company once your items are in customs to let you know if any fees apply. Please note, failure to pay customs charges within the requested time, will result in your order being sent back to us. 

By placing an order you are accepting responsibility for all custom import fees/taxes and the cost of returns.

Rest assured your purchase will reach you safely. If you have any questions at all, please don’t hesitate to get in touch here.

Shipping costs refund

Shipping costs of all returns are to be covered by the buyer unless otherwise agreed between the buyer and seller. The original shipping costs will not be included within the refund amount.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at info@5thseasonvintage.com. Please note that returns will need to be sent to the following address: 28 Haddington Place, Edinburgh, EH7 4AF, U.K.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@5thseasonvintage.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@5thseasonvintage.com.